Frontline Care Solutions

Essential Counselling Skills in Aged Care - Online Seminar

5 CPD Hours

Develop Effective Counselling Skills and Enhance Your Clinical Leadership

5 CPD Hours

Developing Effective Counselling Skills Introductory Video
Dr Drew Dwyer - Consultant Gerontologist


Develop the skills to counsel clients, their family, and your staff through grief & loss, major life changes and the performance management processes.

The nature of the Aged Care industry demands that both clients and care staff come to terms and deal with major life changes, emotional upheaval and negative well-being.

Underpinning knowledge on effective counselling frameworks empowers participants to assist clients and loved ones when decisions are difficult to make.  Reflective practices are needed in decision making.

This seminar is the online version of the one day live event which is presented around the country by Dr. Drew Dwyer. The seminar was developed to provide care leaders with a deeper understanding of how counselling skills can be used to improve outcomes for clients.

This seven part recording provides over 3.5 hours of streaming content, and includes associated document and resource downloads.

Leaders will be equipped with counselling skill mapping to help themselves and others deal with conflict, set goals for improvement and plan for complex situations while working in care. Counselling is a valuable and professionally recognised health skill set that is needed in daily care environments.

Topics covered include: 

  • Building emotional intelligence
  • Counselling frameworks
  • Understanding grief and loss
  • Communication and conflict resolution
  • Documentation
  • Performance management
  • Reflective practice
  • Counselling at the end of life
  • Case conferencing and best practice guidelines.

Cost: $99 (incl GST). 

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I learnt more at the seminar about the subject (Sexuality in the Elderly) than in my 25 years as an AIN... read more

- R. Thorne, Sexuality in the Elderly, Brisbane



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