Essential Counselling Skills for the Supervisor, Manager or RN in the Aged Care Environment
6 CPD Hours
Developing Effective Counselling Skills Introductory Video Dr Drew Dwyer - Consultant Gerontologist
Develop Effective Counselling Skills and Enhance Your Clinical Leadership
Develop the skills to counsel clients, their family, and your staff through grief & loss, major life changes and the performance management processes.
The nature of the Aged Care industry demands that both clients and care staff come to terms and deal with major life changes, emotional upheaval and negative well-being.
Underpinning knowledge on effective counselling frameworks empowers participants to assist clients and loved ones when decisions are difficult to make. Reflective practices are needed in decision making.
Leaders will be equipped with counselling skill mapping to help themselves and others deal with conflict, set goals for improvement and plan for complex situations while working in care. Counselling is a valuable and professionally recognised health skill set that is needed in daily care environments.
Topics covered include:
Building emotional intelligence
Understanding grief and loss
Communication and conflict resolution
Counselling at the end of life
Case conferencing and best practice guidelines.
This seminar is facilitated by
Consultant Gerontologist, Dr Drew Dwyer