Develop the skills to counsel clients, their family, and your staff through grief & loss, major life changes and the performance management processes.
The nature of the Aged Care industry demands that both clients and care staff come to terms and deal with major life changes, emotional upheaval and negative well-being.
Underpinning knowledge on effective counselling frameworks empowers participants to assist clients and loved ones when decisions are difficult to make. Reflective practices are needed in decision making.
Leaders will be equipped with counselling skill mapping to help themselves and others deal with conflict, set goals for improvement and plan for complex situations while working in care. Counselling is a valuable and professionally recognised health skill set that is needed in daily care environments.
Topics covered include:
Building emotional intelligence
Understanding grief and loss
Communication and conflict resolution
Counselling at the end of life
Case conferencing and best practice guidelines.
Cost: $365 (incl GST) All resources, morning/afternoon tea and lunch are included.
*** Please note that courses are always subject to numbers,
so don't delay in booking your attendance! ***
Check upcoming courses below and book online to secure your place.